Returns/Exchange Policy

Returns/Exchange Policy

If you are not completely satisfied with your purchase, simply return the item or items to us in their original unworn condition* within 14 days of receipt.

When trying on items of clothing, please ensure that you are not wearing perfume or a deodorant, which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging.Items are your responsibility until they reach us. The cost of returning the items to us is your responsibility.

Please be aware that we are unable to refund certain items due to hygiene reasons Accessories, Fancy dress costumes, Lingerie, Body Jewellery, Bikinis and hosiery items  cannot be returned, exchanged or refunded.

 If you have any questions just email us at: blue_magik@live.co.uk